Pictures may be required to confirm the condition of your return.After we review your request and have authorization from the return warehouse, you will receive a prepaid return shipping label via email. To make shipping a return even easier, our returns portal allows you to submit a return request.
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How to return by mailįollow these three steps to submit your return:
Thank you for your patience as we process returns as quickly as possible. After issues a refund, it may take up to 3 additional weeks for your bank to refund your payment. We’ll email you once we’ve issued a store credit or a refund – typically within 10-15 business days after we receive your package. Our returns process may take longer than usual. See also, damaged/defective products and warranty claims We reserve the right to deny/refuse any return requests. Your return items are subject for a quality review, which may delay refunds. New, unused gear in original packaging and hangtags can be returned within 30 days of purchase for a refund to your original method of payment or for an exchange. We understand that not every purchase works out. Need to make a return? Grab your order number and visit our Returns Portal here. *For Freight-Forwarding Orders please reach out to placing your order.
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Please feel free to reach out to with any questions! We also do not currently ship to Alaska, Hawaii, APO/FPO addresses, US territories, or international addresses. Unfortunately we're unable to promise or guarantee delivery by a specific date and don't offer overnight or express shipping at this time.
Some brands have shipping restrictions and cannot ship to USPS PO BOX or Freight Forwarding addresses and will be noted on the product page description. orders can be shipped from multiple warehouses across the United States and can be shipped using FedEx, UPS, USPS, etc. During the Holidays the estimated shipping window is extended to approximately 5 - 10 business days. Once your order hits the road, standard shipping takes approximately 3 - 7 business days for delivery. Please be sure to check your promotions, spam or junk mail folders for these updates. Shipment tracking typically takes 2 - 7 business days to update. We will notify you as soon as your tracking number becomes available. Excludes oversized items - Oversized shipping rates apply automatically at checkout. orders under $69 ship anywhere within the continental US for a flat rate of $9.95. offers free ground shipping anywhere in the continental US for any order of $69 or more.
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